1. Our Commitment
Ripik.AI (“Ripik,” “we,” “us,” or “our”) is committed to responsible, transparent, and compliant electronic communication. This Anti-Spam Policy explains how we collect, use, and manage email addresses and other contact information and the measures we take to prevent spam and abusive communications.
This policy applies to marketing, sales, and other business outreach communications sent by or on behalf of Ripik.AI, including email and other electronic messaging.
We comply with applicable requirements governing electronic communications and data protection, including, where applicable, the CAN-SPAM Act (US), Canada’s Anti-Spam Legislation (CASL), GDPR and UK data protection requirements, and applicable Indian laws and regulations.
2. What We Do Not Do
Ripik.AI does not:
Engage in indiscriminate or deceptive bulk email campaigns.
Use false or misleading header information, subject lines, sender identities, or other message information.
Knowingly use unlawfully harvested or obtained email addresses.
Use automated methods to collect contact information where doing so would violate applicable law.
Sell, rent, or provide our contact lists to third parties for their independent marketing purposes.
Disguise the commercial or business purpose of our communications.
Continue sending marketing communications to recipients after receiving a valid opt-out or unsubscribe request.
Use Ripik.AI email infrastructure for phishing, malware distribution, fraud, impersonation, or other abusive activities.
3. How We Collect Contact Information
We obtain business contact information through legitimate business channels, which may include:
Website forms, demo requests, and content downloads.
Business inquiries and inbound leads.
Publicly available professional or business contact information relevant to our B2B industrial AI offerings.
Trade shows, conferences, exhibitions, and industry events.
Referrals from existing clients, partners, or professional contacts.
Reputable third-party business data providers used for relevant B2B sales and business development activities.
For B2B outbound communications, we assess the relevance and business context of the communication and apply appropriate legal and compliance requirements based on the recipient’s location and applicable law.
We do not knowingly use contact information obtained through unlawful harvesting, deceptive means, or other prohibited methods.
4. Our Email Practices
Where applicable, emails sent by Ripik.AI will:
Clearly identify Ripik.AI or Ripik Technology Pvt. Ltd. as the sender.
Use accurate and non-deceptive subject lines and sender information.
Clearly represent the purpose and business nature of the communication.
Include appropriate business contact information.
Provide a clear and functional way to opt out of future marketing communications.
Honor valid opt-out and unsubscribe requests promptly.
Include any disclosures required by applicable law.
5. Unsubscribe & Opt-Out
Marketing emails from Ripik.AI provide a clear way for recipients to unsubscribe or opt out of future marketing communications.
Recipients may also request removal by emailing hello@ripik.ai with “Unsubscribe” in the subject line.
When an opt-out request is received, we will take reasonable steps to:
Remove the recipient from active marketing and outreach lists.
Add the recipient to applicable suppression lists.
Prevent the recipient from being intentionally re-added to future campaigns.
Propagate the suppression request across relevant email and sales-engagement systems where reasonably practicable.
Opting out of marketing communications does not prevent us from sending necessary transactional, service-related, security, or other non-marketing communications where permitted or required by law.
6. Contact List Management
Ripik.AI maintains processes designed to protect the quality and integrity of its contact lists.
These processes may include:
Removing hard-bounced and invalid addresses.
Reviewing repeated soft bounces.
Suppressing addresses associated with spam complaints.
Maintaining unsubscribe and suppression lists.
Reviewing contact data periodically for relevance and accuracy.
Avoiding repeated delivery attempts to addresses identified as invalid.
We take reasonable measures to prevent suppressed contacts from being reintroduced into future marketing campaigns.
7. Email Authentication & Security
Ripik.AI maintains appropriate technical controls for its authorized email-sending infrastructure, including, where applicable:
SPF (Sender Policy Framework).
DKIM (DomainKeys Identified Mail).
DMARC (Domain-based Message Authentication, Reporting & Conformance).
Access controls for email accounts, domains, and sending platforms.
Monitoring for authentication failures and unusual sending activity.
We take reasonable measures to prevent unauthorized use of Ripik.AI domains and email infrastructure.
8. Third-Party Tools & Vendors
Ripik.AI may use reputable third-party platforms and service providers to support email delivery, marketing, sales engagement, and other legitimate business communications.
We expect relevant service providers to maintain appropriate security, privacy, authentication, deliverability, and anti-abuse practices.
Where appropriate, we review our use of third-party platforms to ensure that suppression, unsubscribe, and other applicable compliance requirements are properly supported.
9. Reporting Abuse
If you believe you have received an inappropriate, deceptive, abusive, or unwanted email associated with Ripik.AI, or if you continue to receive marketing emails after submitting an opt-out request, please contact us.
Email: hello@ripik.ai
Subject: “Spam Complaint” or “Anti-Spam Policy Inquiry”
We review abuse reports and, where appropriate, investigate the relevant sender, campaign, contact list, or sending system and take corrective action.
10. Internal Compliance & Monitoring
Ripik.AI reviews its email and outbound communication practices periodically to support responsible outreach and maintain email deliverability.
Our monitoring and review processes may include:
Contact-list hygiene.
Bounce rates.
Spam and abuse complaints.
Unsubscribe activity.
Email authentication.
Sending-domain reputation.
Abnormal sending activity.
Relevant blocklist or reputation notifications.
Where issues are identified, we may suspend or reduce sending activity, review relevant campaigns or lists, suppress affected contacts, or take other corrective action.
11. Prohibited Use of Email Infrastructure
Ripik.AI email accounts, domains, and infrastructure must not be used for:
Spam or indiscriminate bulk email.
Phishing or credential theft.
Malware or malicious file distribution.
Fraudulent or deceptive communications.
Impersonation.
Unauthorized use of Ripik.AI domains or accounts.
Distribution of malicious or deceptive links.
Circumvention of unsubscribe or suppression requests.
Any other activity intended to abuse, damage, or circumvent email service-provider or recipient protections.
Violations may result in immediate suspension or restriction of the relevant account, campaign, sending activity, or access to Ripik.AI email infrastructure.
12. Changes to This Policy
We may update this Anti-Spam Policy from time to time to reflect changes in our practices, technology, applicable requirements, or industry standards.
The Last Updated date at the bottom of this page indicates when this policy was last revised.
13. Contact Us
If you have questions about this Anti-Spam Policy or our email practices, please contact:
Ripik Technology Pvt. Ltd.
1803, 18th Floor, World Trade Tower
C-1, Sector-16
Noida-201301, India
Email: hello@ripik.ai
Phone: +91-9266901573
Last Updated: August 2026
